Anyone can register for Meydan Pay. The document for KYC varies depending on your location. For example, a resident will need Emirates ID and for non-resident a passport is required to complete KYC
Users can upload the passport instead to complete KYC
After we have processed your service request and contacted you with a proposal for concierge services. You can pay us by bank transfer, in-cash or by using credit / debit card. The service will be confirmed once the invoice is paid successfully.
The time it will take to process your request will depend entirely on the nature of the request and/or the complexity of the query. We will, however, contact you within 24 hours of receiving your service request to give you a preliminary invoice based of the time required to fully deal with your query.
We can guarantee to do our best. Whether or not we can provide the information and/or assistance that you require will of course depend on the specific nature of your request.