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Case Study

Dubai’s largest car repair network: Service My Car

My Car

After growing frustrated with the inefficiencies in the local vehicle servicing and repair market, UAE-based entrepreneur Ozair Puda launched Service My Car in 2019 to plug the gap. Within just two years, the company had raised USD 10m in investment and set its plans for expansion in motion.

That same year, Service My Car launched its first location outside the UAE, in Muscat, Oman. The following year, 2022, saw the opening of several new branches in India, Saudi Arabia, Qatar and the UK.

The company is famous for its simple, fast and contactless five-step service. First, the customer books a service or repair, and the vehicle is collected and inspected. Next, Service My Car technicians send the customer a detailed report with information on any issues found. Only when any suggested work has been authorised does labour commence. With the job complete, the vehicle is returned to the customer’s chosen location.

Service My Car offers a wide array of repair, servicing and maintenance options, including oil change, belt replacement, door repair, transmission replacement, bodywork, battery replacement and car valet services. In the UK, the company also provides contactless MOT test renewals.

Thanks to this vast portfolio of services, Service My Car is the largest car service and repair network in Dubai.

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