Changes to the privacy policy and your duty to inform us of changes

Information:

Sources Of Information And Purposes Of Use:

• Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
• Contact Data includes billing address, delivery address, email address and telephone numbers including mobile or landline.
• Financial Data includes bank account and payment card details.
• Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
• Usage Data includes information about how you use our website, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
• Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but may not be considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
• Feedback Data: From time to time, we may request your opinions, suggestions, or modification and improvement ideas (“Feedback”) through surveys, or other similar requests. Any responses you provide are voluntary, however you agree that any Feedback you provide shall be owned by MFZ and may be used by MFZ in its sole discretion.We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. If you fail to provide personal data where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.Information collected by automated means (“Automated Information”) We may collect Automated Information through the use of cookies, and other technologies. Cookies and Other User and Ad-Targeting Technologies: To enhance your online experience, we and our partners use “cookies”, “web beacons” or other tracking technologies.We use cookies and other technologies both to provide our Services to you and to advertise to you. We also may work with partners to help them advertise to you when you visit other websites or mobile applications, and to help them perform user analytics. These technologies may also be used to analyze how our users interact with advertising on our Services and elsewhere, and more generally, to learn more about our users and what services or offers you might prefer to receive. Cookies are small data files that are stored locally on your computer and which enable us to tailor your experience in using the website. The website uses cookies, and you are deemed to consent to the use of cookies by using the website. You can turn off the use of cookies in your Web browser. Please consult the help files for your browser for more information. We, our third party service providers, advertisers, advertising networks and platforms, agencies, or our partners may also use cookies or other tracking technologies to manage and measure the performance of advertisements displayed on or delivered by or through other networks or services. This also helps us, our service providers and partners provide more relevant advertising. Disabling Cookies: Most web browsers are set up to accept cookies. You may be able to set your browser to warn you before accepting certain cookies or to refuse certain cookies. However, if you disable the use of cookies in your web browser, some features of the Services may be difficult to use or inoperable.Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of our website’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to benefit from our services, live chat and ensure your enquiries come through. Web Beacons: We and our partners may also use “web beacons” or clear GIFs, or similar technologies, which are small pieces of code placed on a Service or in an email, to monitor the behavior and collect data about the visitors viewing a Service or email. For example, web beacons may be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that Service. Web beacons may also be used to provide information on the effectiveness of our email campaigns (e.g., open rates, clicks, forwards, etc.). Mobile Device Identifiers and SDKs: We also sometimes use, or partner with publishers, publisher facing, or app developer platforms that use mobile Software Development Kits (“SDKs”), or use an SDK with a mobile app that we offer, to collect Information, such as mobile identifiers (e.g., IDFAs and Android Advertising IDs), and Information connected to how mobile devices interact with our Services and those using our Services. A mobile SDK is the mobile app version of a web beacon (see “Web Beacons” above). The SDK is a bit of computer code that app developers can include in their apps to enable ads to be shown, data to be collected, and related services or analytics to be performed. We may use this technology to deliver or help our Partners deliver certain advertising through mobile applications and browsers based on information associated with your mobile device. If you’d like to opt-out from having ads tailored to you in this way on your mobile device, please follow the instructions in the “Your Ad Choices” section below. By visiting the Service, whether as a registered user or otherwise, you acknowledge, and agree that you are giving us your consent to track your activities and your use of the Service through the technologies described above, as well as similar technologies developed in the future, and that we may use such tracking technologies in the emails we send to you. In addition to cookies, other technologies that may be used by us include:
  • “Pixel tags” (also known as a “clear GIFs” or “web beacons”) which are tiny images (in most cases, typically just one-pixel) that can be placed on a web page or in our electronic communications to you in order to help us measure the effectiveness of our content, for example, by counting the number of individuals who visit us online or verifying whether you’ve opened one of our e-mails or seen one of our web pages.
  • “HTML5” (the language some websites, such as mobile websites, are coded in) may be used to store information on your computer or device about your website usage activities and to help determine how our Services are being used by our visitors, how the services can be improved and to customize our Services for our users.
  Automated Information includes information such as:
  • IP address
  • Operating system used (for example: iOS, Android)
  • Internal resolution of the browser window
  • Device type
  • Country code
  • Identifiers associated with technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address)
  • Dates and times of access
  • IDFA (Identifier for Advertisers)
  • Subscription information
  We may assign you a unique identifier through automated means in order to match information collected from you through different means or at different times, (including both personal information and Automated Information) and to use such information as described in this Privacy Policy. This Automated Information is generally used for the following purposes:
  • for the technical provision of our Services in order to be able to provide you with a functioning user-friendly experience;
  • to provide you with a secure experience and to take measures to protect our website and mobile applications from cyber risks;
  • to uncover insights about your use of our website and mobile applications in order to improve our Services and features, including developing new products and features;
  • to facilitate your access to our website or mobile application;
  • to customize our Services for you;
  • to help us better understand our current and potential customers so that we may market our Services accordingly;
  • events and usage data are captured for our internal business analytics in order to understand how our users interact with our mobile applications and use our services. For example, we may capture when a user visits a screen, taps a button, permits notifications, upgrades, or otherwise interacts with the app; and
  • Monitoring and analyzing the effectiveness of our communications (including by identifying when emails sent to you have been received and read).
  Information Collected From Integrated Services. We may obtain information, including personal information from third parties and sources that we integrate into our Services either for the provision of our services or to facilitate your access to our Services such as described below. You may be given the option to access or register for our Services through the use of your thirdparty social media account, such as Facebook, Instagram or Google. If you select this option, your social media provider may make some of your personal information available to us, such as your email address or other unique identifier or we may be asked to share certain information with such social media provider. If you choose to sign on through your third party social media provider, you authorize us to collect your information from such provider and process it in accordance with this Privacy Policy and you also authorize us to share your information with your social media provider as necessary to permit you to access our services using your social media account. We recommend that you review your social media provider’s privacy policies carefully before using their service to connect to our Services.

How Your Personal Data Is Collected?

• apply for our products or services;
• subscribe to our services , blogs or publications;
• request marketing information, promotions to be sent to you;
• enter a competition, promotion or survey; or
• give us feedback or contact us.
• Use of our cost calculator form.

• Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:
• Technical Data from analytics providers, advertising networks and search information providers.
• Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
• Identity and Contact Data from data brokers or aggregators.
• Identity and Contact Data from publicly available sources.

Our Legal Basis For Processing Your Personal Data

• Consent: where you have given us clear consent for us to process your personal information for a specific purpose
• Contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)
• Legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests).

How We May Use Your Personal Information

How We May Share Information About You With Others

• to assist us in technical processing operations, such as data hosting and maintenance, finance, legal, HR and accounting assistance, securing our data and systems and fighting against spam, abuse, fraud, infringement and other wrongdoings; and
• for corporate audit, analysis and consolidated reporting as well as compliance with applicable laws.

• Customer Communications and Insights Platforms: We may share your phone number, email, app usage and interactions with our third-party customer communications platform providers for the following business purposes: performing services that allow us to communicate with you and administer your account as well as track your usage for our internal analytics.
• Internal Business Insights Platforms: Our third-party internal business analytics platform provides us with the tools to help us understand app usage and interactions and uncover insights that allow us to improve our product and features. We may share or make available unique user identifiers, IDFA, device ID, IP address and app usage and events (such as when you subscribed to our services) with these providers for the following business purposes: performing services that allow us to (i) monitor and understand usage in order to enhance existing Services or develop new products and features and (ii) better understand our customers in order to market our products more effectively.
• Customer Support: When you contact us through one of our support emails indicated in the “Contact Us” section at the bottom of this Privacy Policy, your email may be directed through 08 our third party customer support platform which will have access to your personal information, the content of your email as well as date and time your request came into our system. We use this provider to allow us to communicate with you about your account and to receive reports from users about the quality or safety of our products.
• Measurement and Attribution: The service providers offer tools that allow us to measure and attribute the source of new subscription sign ups and that allow us to uncover insights about usage and app events. We may use unique user identifiers made available to us from these third-party providers to help us measure the effectiveness of our ads (e.g., where and how a user is acquired) and to uncover information about how our customers are using our apps in order to improve their quality and safety. We may also share and/or store unique user identifiers, device IDs, IDFA or IP addresses with these providers for the same purpose.
• Other technology providers: These are necessary to provide our services (including cloud storage and web hosting providers). We may use certain Automated Information and/or aggregate or non-personally identifiable information available with us from customer/ third parties for various purposes including monitoring network traffic to detect malicious actors and to protect against malware, fraud or other unlawful uses or activity.
• Marketing providers: We, or the third-party service providers we use to assist us with marketing our own products to you, may use the information we collect from you to provide advertisements and offers for our other products. Additionally, we may share certain information with Facebook or LinkedIn that allows us to create custom or lookalike audiences. You may learn more about Facebook, LinkedIn lookalike audiences and about your off-Facebook activity and how to opt out of by having such activity sent to Facebook. We encourage you to review Facebook’s and LinkedIn’s Privacy Policy. Additionally, if we may obtain your information through any contest, sweepstakes, event, offering or other promotional activity that is jointly offered by us and any third parties. By entering into such contest or sweepstakes, you authorize and direct us to share your information with our co-sponsor. We may also share your information with a third-party service provider who administers the promotion, event, contest and/or sweepstakes. We may also share aggregate information (which may include personal information for some of our Services) to third party providers and platforms that help us understand our user demographic, including user demographic interests, habits and usage patterns for some of our Services so that we may market our products more effectively.
• Legal, Regulatory, Compliance and Similar reasons. In addition, we may disclose and/or share your information to comply with legal or regulatory requirements (including to comply with a court order, judicial subpoena or other subpoena or warrant), industry standards, judicial process, and our company policies, as well as to protect against, identify, investigate, prevent and respond to fraud, illegal activity (such as identifying and responding to incidents of hacking or misuse of our websites and mobile applications), adverse event reporting, and claims and other liabilities.
• We also reserve the right to disclose your information (i) when we believe in good faith that disclosure is appropriate or necessary to take precautions against liability, (ii) to protect our rights or property or the legal and property rights of others and (iii) investigate and defend third party claims or allegations against us.
• In addition, we may collect, use and disclose your personal information as required or permitted by applicable law, or as directed by you, in accordance with this Privacy Policy.

Do Not Track Disclosures

Social Media and Other Communications

Data Security

Data Retention

Your Rights

• transparency over how we use your use personal information
• access to your personal information and to certain other supplementary information that this privacy policy is already designed to address
• requiring us to correct any mistakes in your information which we hold
• requiring the erasure of personal information concerning you in certain situations
• receiving the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
• objecting at any time to processing of personal information concerning you for direct marketing
• objecting to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
• objecting in certain other situations to our continued processing of your personal information
• Mobile platforms have permission systems for specific types of device data and notifications, such as camera and microphone as well as push notifications. Where applicable, you can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality.
• If you receive promotional emails from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving promotional email from us, and any other promotional communications that we may send to you from time to time, by sending your request to us by the applicable mobile application support email indicated in the “Contact Us” section of this Privacy Policy. Please be aware that if you optout of receiving promotional email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to fifteen business days for us to process your request, and you may continue to receive promotional communications from us that you have opted-out from during that period. Additionally, even after you opt-out from receiving promotional messages from us, you will continue to receive transactional or administrative messages from us regarding the Services.

Credit Card Payments

Online Payments

• All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
• MFZ will not pass any debit/credit card details to third parties.
• MFZ takes appropriate steps to ensure data privacy and security including through various hardware and softwaremethodologies. However, (meydanfz.ae) cannot guarantee the security of any information that is disclosed online.
• MFZ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
• The website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Information Relating to Children

Updates to Our Privacy Policy

How to Contact Us