MOHRE Inquiry System in the UAE: Complete Guide for 2025
June 26, 2024
September 23, 2025
September 9, 2024
September 23, 2025
Topic Summary
1. Comprehensive Employment Record Checks
The MOHRE inquiry system enables employers and employees to access detailed employment records, including contract status, work permits, and visa validity. This transparency supports adherence to UAE labour laws and ensures that all parties are fully informed about their employment status.
2. Efficient Application Management
Through the online portal, users can submit and manage various applications related to labour services, such as labour card renewals, contract amendments, and work permit requests. This streamlines administrative processes, reducing the need for physical visits to MOHRE offices.
3. Real-Time Updates and Notifications
The system provides timely updates and notifications on the status of labour-related applications and renewals. This feature helps prevent delays and ensures that employers and employees remain compliant with regulatory deadlines and requirements.
4. Supporting Employers and Business Owners
For business owners and HR professionals, the MOHRE inquiry system offers valuable tools to monitor employee data, manage labour contracts, and verify workers’ documentation. This assists in maintaining workplace legal compliance and avoiding potential penalties.
5. Understanding MOHRE’s Role Despite Free Zone Variations
While Meydan Free Zone and other free zones operate under distinct licensing and visa frameworks, it remains essential for businesses and employees within these areas to understand MOHRE procedures. Familiarity with the MOHRE system aids in navigating labour regulations effectively outside those specific zones, ensuring broader regulatory compliance across the UAE.
Whether you're a business owner, employer, or employee in the UAE, staying compliant with labour laws is essential. The MOHRE inquiry system helps you check employment-related records, manage applications, and track updates — all through the Ministry of Human Resources and Emiratisation (MOHRE).
While Meydan Free Zone operates under a separate licensing and visa framework, it’s still important to understand how MOHRE works — especially if your business hires mainland-based staff, works with mainland partners, or transitions team members between free zone and mainland roles.
This guide walks you through how to use the MOHRE platform, what types of inquiries you can make, how to access the mobile app or hotline, and when MOHRE processes may apply to Meydan Free Zone entrepreneurs and employers.
Know About the MOHRE Inquiry System in the UAE
The MOHRE inquiry system is an online platform provided by the Ministry of Human Resources and Emiratisation. It allows users to check and track employment-related
information — including labour contracts, work permits, visa applications, company labour cards, and more.
It was designed to bring greater transparency to the UAE’s labour processes and is primarily used by mainland-based businesses and employees under the UAE Labour Law.
If you’re operating a business in Meydan Free Zone, you may not use MOHRE for your own company setup or licensing — but it still matters.
For example:
- If you hire mainland employees or freelancers
- If you collaborate with suppliers, contractors, or clients based outside the free zone
- Or if you’re moving staff between free zone and mainland roles
Understanding how the MOHRE system works ensures you stay informed, compliant, and connected across both ecosystems.
Free zone or not — employment compliance in the UAE starts with knowledge.
Get Access via the MOHRE Online Platform
Through the MOHRE online platform, users can submit and track inquiries such as:
- Labour contract verification
- Work permit application status
- Employer or company labour card status
- Application approvals or rejections
- Violation records or disputes
- Payment of work-related fines
To check MOHRE inquiry status, simply visit the platform, enter your reference number or passport details, and view real-time updates.
The platform is available in Arabic and English and is accessible on both desktop and mobile devices. It is designed for easy use by individuals, companies, and public relations officers (PROs).
At Meydan Free Zone, we handle your licensing separately — but we also help you understand where MOHRE may fit into the bigger picture.
Clarity on both sides means fewer surprises down the line.
Using the MOHRE Mobile App for Inquiries
The MOHRE mobile app inquiries feature brings the same services to your smartphone.
The app is available for iOS and Android and allows you to:
- View labour contract details
- Check application progress
- Update contact information
- Track approvals or rejections
- Contact support
The app is often used by employees to check if their contracts have been properly filed and approved by the Ministry.
Employers can also use it to monitor submission statuses and stay updated on processing timelines.
MOHRE Customer Service Hotline and Enquiry Support
If you do not have access to the platform or mobile app, or need real-time assistance, you can use the MOHRE customer service hotline.
The official number is 600590000 and is available throughout the week in multiple languages.
Through this hotline, you can submit a Ministry of Human Resources enquiry, ask about legal processes, or receive help with system access.
MOHRE also supports inquiries through WhatsApp and their live chat feature on the website.
More About the MOHRE Inquiry System
The MOHRE inquiry system primarily supports:
- Private mainland companies and their employees
- Recruitment agencies and labour suppliers
- Business owners managing employee visa and permit processing
- Individuals who are verifying their employment status
Meydan Free Zone companies do not directly use MOHRE for company setup or licensing.
However, if a business engages mainland staff or collaborates with a mainland entity,
MOHRE documentation may still be involved.
Employment Status Tracking
To use the UAE employment visa process step-by-step via the MOHRE platform:
- Visit the MOHRE website or download the mobile app.
- Choose “Enquiry Services” or the equivalent tab.
- Enter your work permit number, passport number, or inquiry reference code.
- Submit the form to view your contract, status, or approval result.
This is especially useful for employees who want to verify that their job contracts have been submitted legally.
MOHRE might not be part of your day-to-day if you’re set up in Meydan Free Zone — but knowing how it works can still save you time, confusion, and compliance issues later on.
Whether you’re hiring someone from a mainland company, working with external partners, or just want to stay across how the UAE’s labour systems connect, the MOHRE inquiry tools give you that extra layer of visibility and peace of mind.
And if you're just getting started?
Meydan Free Zone gives you everything you need to launch your business — with full ownership, digital setup, and real support at every step.
Stay compliant. Stay confident.
Start your business the smart way — with Meydan Free Zone.
FAQs
1. What is the MOHRE inquiry system in the UAE used for?
It is used to check employment-related information such as labour contract details, work permit status, and company compliance within the UAE.
2. Can I use the MOHRE online platform as an employee?
Yes. Employees can access their labour contracts, application status, and employment records through the official MOHRE site or mobile app.
3. How do I check the MOHRE inquiry status?
Visit the official MOHRE website, go to “Enquiry Services,” and enter your reference number or passport number to view updates.
4. Can Meydan Free Zone companies use the MOHRE platform?
Meydan Free Zone companies operate under a different licensing authority, but may interact with MOHRE if dealing with mainland employees or service providers.
5. How do I file a Ministry of Human Resources enquiry?
You can file enquiries through the website, mobile app, hotline, or WhatsApp service provided by MOHRE.
6. Is the MOHRE system linked to visa processing?
Yes. For mainland businesses, MOHRE is a key part of the visa and labour contract process. Free zone businesses have a separate immigration route.
7. Do I need an account to use MOHRE services online?
No account is required for basic inquiries. However, advanced services may need you to log in with UAE Pass or a registered business account.
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